FAQ
Porn blocker questions, answered plainly.
What a porn blocker is, what it costs, whether your family needs one, and how LockedWeb works day to day. If your question isn't here, email hello@lockedweb.com and a human will answer it.
THE BASICS
01What is a porn blocker?
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A porn blocker is software that stops adult content from loading on a device. Most work inside a single browser or through a password-protected setting. LockedWeb works at the device level, so the block applies in every app and browser, incognito included, and it is built to stay on: there is no pause button, no stored password, and no instant off switch. Removing it takes a 72-hour wait and a one-time code, for everyone, including the person who pays.
02How is a porn blocker different from an accountability app or parental controls?
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Accountability apps send someone a report of what you browsed. Parental controls filter, but usually sit behind a parent PIN that a determined kid can find. LockedWeb does one job: block explicit content and keep the block on. Nobody receives browsing reports, and the only thing an optional accountability contact hears about is a change to the boundary itself. Read the full comparison.
03How much does a porn blocker cost?
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Free options exist: browser extensions and the parental controls built into phones and computers. They are limited, rarely customizable, and easy to turn off, and they can be bypassed in ways nobody notices, which defeats the point of a block. LockedWeb is designed to be hard to uninstall and hard to get around, so devices stay protected in a weak moment or against a tech-savvy family member. It costs $69 a year or $9.99 a month for up to 25 devices in one household, with a 30-day money-back guarantee. Extra devices beyond 25 can be added from your dashboard for a small per-device fee.
04Should I use a porn blocker for my family?
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If you want explicit content off your family's devices without turning your home into a surveillance system, yes. Install LockedWeb on each device, hold the unlock code yourself, and the same 72-hour rule applies to every loosening. Nobody, parents included, gets a report of what anyone looked at. The boundary is enforced; the relationship stays yours.
05Is a porn blocker just for kids, or for adults too?
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Both. About half the people who install LockedWeb are adults protecting themselves; the rest are parents protecting a household. The product is identical either way. The only difference is who holds the unlock code.
06Can a porn blocker be bypassed?
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Many can, because they live inside one browser or behind one password. LockedWeb sits underneath the browser, so incognito windows are filtered, VPN apps that could tunnel past it are blocked on protected devices, and if filtering is displaced or switched off you hear about it, along with your accountability contact if you named one. The only path to loosening protection is the built-in one: a 72-hour wait and a one-time code.
07Do I really need software for this?
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Only you can answer that. What we see is a pattern: people set a boundary with full conviction on a clear day and undo it two weeks later in ten bad minutes. Willpower is strongest when the decision is made; software is what keeps the decision made at 1 a.m. Free tools don’t solve this: they switch off in a minute and can be bypassed without anyone noticing. LockedWeb is built to be hard to uninstall and hard to get around, so the block holds in a weak moment or against a tech-savvy family member. You decide once and don’t have to decide again every night.
GETTING SET UP
08Does it work in every browser?
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Yes, all of them. LockedWeb filters at the system level rather than browser by browser, so Safari, Chrome, Firefox, Edge, incognito windows, and the browsers built into other apps are covered by one block. There’s no extension to install and nothing to forget.
09How long does setup take?
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It depends on the device, and your dashboard walks you through each one. Windows takes about 3 minutes and Mac about 5. iPhone, iPad, and Android take 5 to 10 minutes: the recommended iPhone and iPad setup uses a Windows PC or Mac and a cable, and Android’s optional maximum-protection setup starts with a backup and a reset. See what you’ll need for each device.
10Will it affect my apps, photos, or files?
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No. LockedWeb filters the network connection to block adult content. Your apps, photos, messages, and files are untouched, and nothing on your device is scanned or uploaded. One exception during setup: Android’s optional maximum-protection mode starts with a backup and a reset of the phone. The standard Android setup needs neither.
11What if setup isn’t working?
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Start with our help assistant for instant answers any time, or email support@lockedweb.com. A person replies, usually the same day, and stays with you until protection is on and verified on every device.
EVERYDAY USE
12Will my browsing feel slower?
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No. Filtering happens in milliseconds, before a page even starts to load, so browsing, streaming, and downloads run at full speed. Battery is unaffected too; there’s no heavy software running in the background.
13What about Netflix, YouTube, gaming, and social media?
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Steam, Netflix, Spotify, news, banking, and most social media work normally. Two adjustments: YouTube runs in Restricted Mode, and images and video are blocked on Reddit and X (see the next question). LockedWeb blocks adult content and leaves the rest of the internet alone.
14Can I still use Reddit, X, and Google Images?
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Yes, with one difference on Reddit and X. Because both host explicit content, LockedWeb blocks all images and video on those two sites. Text, posts, comments, and links work like always. That block is on by default; if you have a real need for images on those sites, you can ask support to turn them back on for your account. Google Images stays fully usable, with SafeSearch forced on.
15I work on this device. Is that a problem?
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No. Most members run LockedWeb on the same computer they work on. It doesn’t touch your files, and because there are no browsing reports, nothing about your workday is recorded. The filter focuses almost exclusively on adult content, so unless your work requires access to it, it won’t get in the way in 99.9% of situations. If a site you need for work is blocked, submit a request from your account and we’ll review it. We never unblock adult content, even when asked; the only way to reach it is uninstalling after the 72-hour waiting period. If your company requires special network software, write us first and we’ll confirm compatibility.
16What happens when I update my OS or get a new phone?
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Protection carries through system updates. And when you get a new device, your subscription already covers it: install LockedWeb during setup and you’re protected from day one.
17What if a site I need gets blocked by mistake?
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It’s rare, but it happens. Report it from your dashboard and our team reviews it; genuine miscategorizations are fixed for everyone, usually within a day. Blocking more is always instant. Only loosening your own protection waits 72 hours.
18Can I block sites that aren’t pornography?
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Yes. Add any site to your custom blocklist: gambling, betting, social apps, anything that has no place on your devices or your kids’. It’s blocked on every protected device in seconds, in every app and browser. Taking a site back off the list works like every other loosening: a 72-hour wait, then a one-time code.
19Does it work on mobile data and away from home?
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Yes. Protection is installed on the device itself, not on your router, so it comes along on mobile data, at school, at work, and on any other Wi-Fi network. Nothing to switch on when you leave the house.
THE LOCK AND YOUR PRIVACY
20Can I turn it off if I really need to?
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No, and neither can anyone else in the house. There’s no pause, no disable, and no password stored on the device to find. You can request removal; that takes 72 hours and a one-time unlock code from our team, every time, for everyone. After the code, removal is clean: everything we installed comes off and your devices go back to how they were. If you come back later, setup is the same guided process as the first time.
21Does incognito or a VPN get around it?
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No. Incognito windows are filtered like everything else, because the block sits underneath the browser rather than inside it. A VPN is not an off switch either: the filter sits underneath the apps on the device, and your accountability partner is told about any change. The only path around protection is the built-in one: 72 hours and a one-time code.
22Can LockedWeb see what I browse?
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No. We never store browsing history, take screenshots, or produce browsing reports, for you or anyone else. What we do keep: the account details needed to run your subscription, such as your email and device names, with billing handled by our payment processor. The full list is in our Privacy Policy.
23Is this an accountability app?
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Accountability is built in, without the surveillance. Naming a contact is optional; if you do, they’re notified whenever someone asks to remove protection or tampers with it, so the boundary is never quietly undone. What they never see is your browsing: no history, no reports, no screenshots.
24Can I put it on my kid’s or partner’s device?
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Yes. Install it on their device and hold the unlock code yourself; loosening still takes 72 hours, and it can’t happen without you. There’s no password stored on the device, so a kid who knows your other passcodes still can’t turn it off. You won’t get reports of what they looked at, because we don’t keep any. LockedWeb blocks; it doesn’t surveil.
25Is this parental-control software?
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For blocking, yes. Install it on your kids’ devices and adult content is blocked in every app and browser, with the unlock code held by you. Unlike typical parental controls, it collects nothing: no browsing logs, no screen-time reports, no location tracking. It stops explicit content up front instead of reporting on your kids after.
BILLING
26Is there a free trial?
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No trial, but every new subscription has a 30-day money-back guarantee. Live with it on every device in the house for a month; if it isn't right for your household, one email to a human gets your first charge refunded.
27How do I cancel my subscription?
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From your dashboard, any time. Your subscription runs to the end of the period you've already paid for, and there is no exit interview. Within the first 30 days you can ask for a full refund by email.
28What if I need more than 25 devices?
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Your plan covers up to 25 devices, which is more than most households ever use. If you do need more, open your dashboard and add extra devices for a small per-device fee. Each one gets the same protection the moment it's set up.